George – Templestowe VIC
“So I took a leap of faith after reading the reviews for this company and ordered my spa online. After a couple of months of regular use I couldn’t be happier with my decision. From the design of the spa including jet positions to the quality of finishes and more importantly the customer service and follow up from Murray I was pleasantly surprised and extremely grateful on all aspects. From my personal experience I am more than happy to provide Murray and his business with this most favourable review.”
Michelene – Batemans Bay
“We are loving our Billabong Spa. We contacted several spa companies just after Christmas and Murray from Billabong was the only person who responded (and still is until this day). Murray rang us on the 28 December and gave us great advice about what type of spa would suit our needs and the space we had. He emailed a catalogue which helped us to picture how the recommended spas would work in our space. We were very happy to go with the colour that he had in stock. We had concerns as we live 5.5 hours south of Sydney. Murray assured us that this was no issue and he would find a delivery driver for us. Considering this was just after Christmas we were thrilled when our spa was delivered and put into place on the 7 January, all organised by Murray. He also contacted us on this day to check that the delivery had gone well. Murray has been great and has always responded to any questions we had promptly and helpfully. This would have to be one of the easiest purchases we have made. We highly recommend Billabong Spas to anyone who is thinking about purchasing a spa.”
Richard – Mudgee NSW
“Getting couriers to deliver to rural areas is always challenging. Getting a spa delivered to a rural area just before Christmas proved extremely difficult. After a few false starts, Murray stepped in and the spa was delivered and installed the same day. I couldn’t be happier with my choice of spa and company. Friendly service and communication. Well Done Murray and thank you!”
Susie – Cammeray NSW
“A great Swim spa at a great price. We’ve had the spa now for just over 3 months and it’s been used through some cooler weeks and now in summer. Murray from Billabong was a pleasure to deal with and answered all our questions and organised everything for us. Any issue was dealt with and followed up. We would definitely recommend Billabong spas as the quality and service is excellent.”
Scott – Bathurst NSW
“From inception to installation, our journey with Billabong Spas has been wonderful. Murray was always willing to answer our (hundreds) of questions with patience and knowledge. Even after our swim spa was in place, he continued to check up and make sure there were no issues and to ensure that we were enjoying our hot tub.
The quality of workmanship was immediately evident upon unwrapping our swim spa. And once filled and heated, our investment was revealed as one of the best things we have ever purchased.
I would have no hesitation in recommending Billabong Spas to anyone looking for a spa.”
Matt – Werrington Downs NSW
“I contacted Murray with a thousand questions, from info about weight and the ozone filtration right down to the location of the wiring within the spa for positioning. All questions were answered promptly and corrrctly the first time, down to supplying schematic diagrams for my electrician to position his tails for connection.
Murray has contacted me since the installation to check that everything is still going well.
I chose the Mississippi which is great, I think I have been in the spa every day since it was installed.
I highly recommend Billabong Spas to anyone and have told all of my friends about how great the service and product are.”
Layla – Swansea Heads NSW
“This is the life!
Murray and Billabong Spas are seriously the epitome of information, service, compromise and empathy. I literally asked 100 questions before committing, often after hours, Murray was always so willing to help and not in a salesy way either. We had a last minute hiccup with access and this is where Murray proved invaluable, he was open, empathetic, truly considerate and willing (even financially) to finding a solution. I truly have not seen this level of service in over 10 years of renovating and building!”
Bree – Swansea NSW
“Just wanted to say a great big thank you for our spa ! We’ve been recommending you guys to everyone. We are beyond happy with our investment ! Particularly over the Xmas / New Year period – we’ve had a sensational place for our kids and their friends to play/keep cool and a top place for Aaron and I to chill out.”
Charlene – Moparrabah NSW
“We purchased the Amazon swim spa November 2017. Murray Roach arranged delivery up to the mid north coast for a reasonable fee. There was some problems with some of the aerator valves but Murray arranged for a spa repair guy to come up from Port Macquarie and fix the problem quickly. The after sale service is excellent and the swim spa is amazing. It has all the bells and whistles but above all it suits our lifestyle for a relaxing spa or swim after the work day or when we have a house full of people wanting to enjoy a swim or spa as it has plenty of space but with much less maintenance and the expense of running a full sized pool. Thanks Billabong spas 😀”
Michael – Orange NSW
“After extensive research I chose Billabong for two reasons – the quality of the product and the service, and I was right on both counts. Delivery was to the Central West of NSW and was arranged efficiently and at a reasonable cost. The delivery team were experienced and careful and the spa was installed quickly and without fuss or damage. After electrical connection and a handover from the local agent, we were away and couldn’t be happier. We’ve had a spa before but it wasn’t worth comparing to this one – build, quality and efficiency are all top class. Well done Billabong, we think you’re terrific!”
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