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Billabong Spas Frequently Asked Questions

Q. Do you have plug n play spas or plug in spas ?

A. We often get this question. In short. NO. We here at Billabong Spas are trying to bring our customers an excellent experience when they purchase a new spa. All of our spas must be hard wired by an electrician. The reason for this is that the pumps and heaters we install in our spas are there do do a job. That is making sure that the jets and massage jets do their job and the heater can heat the space and stay hot ! If you can plug a spa into a power point then it means you are sacrificing the pump and heater size for the sake of convenience and cost. Your experience in one of these spas may not match your expectation.

Q. Do you deliver spas Australia-wide?
A. Yes, we deliver anywhere in Australia to one or more stores if required.

Q. Do your swim spas, hot tubs and spas meet Australian Standards?
A. Absolutely. All our spas and hot tubs are made to Australian Standards and are sampled and tested for quality in each production run.

Q. What sizes and colours do the spas come in?
A. We have a variety of sizes available, from your standard 3-person spa, to the 8-10 seater luxury spa. All spas come in a variety of colour options for the shell, skirt and cover, so you will always find something to suit your area perfectly.

Q. What warranty do your spas have?
A. 24-month warranty on pumps and plumbing, 24-month warranty on jets, control and heater, and a 5-year warranty on the acrylic.

Q. Can I customise my order?
A. Yes, of course. Every order we place is customised to suit each of our customers perfectly. Not everyone has the same outdoor area, the same resort or the same spa needs so we will call and talk directly to you to put together a tailored package that suits you.

Q. I’m a retail spa outlet, can I brand your product?
A. Absolutely. We are able to brand our product packaging with your logo if you wish. Just let us know when we are organising your quote and we can include that for you, no problem at all.In addition, our range of spas and hot tubs is constantly being updated – and we can always source other types and sizes of spas and hot tubs for you if you need.

Q. I’m a homeowner, can I buy one spa or hot tub for my home?
A. Of course. Billabong Spas provided quality spas, hot tubs and swim spas to retail stores and homeowners, so you can buy one or 100!

So for the latest range, please call us on 1300 459 100, email us at office@billabongspas.com.au or register for your complimentary price and product guide today by completing the form in this page.

Find out more about reducing your purchasing costs and adding value to your business today…

Spas and hot tubs are popular in Australia for a variety of reasons. People use them to relax, socialise, and to enjoy numerous health benefits.

Join other pool & spa stores, homeowners, outdoor furniture stores, builders & developers, hotels & resorts, salons & retreats and others by finding out how adding spas or hot tubs could benefit your business or your customers’ homes.

Billabong Spas has a wide range with spa extras that can be easily added or removed at competitive wholesale and retail prices.

Discover more about Billabong Spas’ wide range and wholesale pricing by registering for a FREE limited-copy complimentary price guide today!

Yes, please register me for my complimentary price guide; I understand I also have the option to have this posted to me by entering my details on the next page. I understand the price guide will detail the different packages available from Billabong Spas.

For further information about our range of products and prices, please enter your details in the form above or below to get access to instant pricing and the opportunity to have the information package posted out to you.

Register now for free Billabong Spas Product Guide

Yes I'm interested in Billabong Spas and would like to register for a free product guide. Please give me access to the product guide, plus an option to register for a product guide information package to be posted to me.

Your details will not be shared or rented to anybody